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Post by KY Crusader 75 on Apr 6, 2017 16:13:33 GMT -5
What an entertaining thread this has been!!
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Post by hcgrad94 on Apr 6, 2017 16:22:04 GMT -5
Whoever is in charge at HC of monitoring this outsourced survey software didn't adequately review it prior to release. Again, laziness. And might I add highly indicative of a top-down organization.
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Post by ncaam on Apr 6, 2017 17:17:52 GMT -5
Top down or not it was a chiity production.
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Post by A Clock Tower Purple on Apr 6, 2017 18:12:02 GMT -5
HC could hire Brad Stevens, Bill Belichick, join the Big East, join Hockey East, go back to 1A in FB and the usual suspects would still bitch, for the their usual reason, because that's the only thing they know how to do.
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Post by ncaam on Apr 6, 2017 18:14:37 GMT -5
Actp, it sukked. You know it, I know it, we all know it.
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Post by A Clock Tower Purple on Apr 6, 2017 18:23:45 GMT -5
Was it great? No. Did it "sukk"? No. Was it something? Yes. Was it more that the previous useless regime in the field house would have ever done? Yes.
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Post by joe on Apr 6, 2017 18:31:35 GMT -5
I went to the HC website and couldn't find this survey. I understand there is a direct link posted above but who would even see it? Nonetheless after 5 minutes of dicking around I find the survey and start taking it and one of the questions asks what my motivation is for buying tickets with none of the choices being anything resembling a normal answer. I closed the window on my desktop at that point. Fail. I'd rather there be no survey than a moronic one. 5 minutes of my life wasted. Not impressive.
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Post by A Clock Tower Purple on Apr 6, 2017 19:13:21 GMT -5
I went to the HC website and couldn't find this survey. I understand there is a direct link posted above but who would even see it? Nonetheless after 5 minutes of dicking around I find the survey and start taking it and one of the questions asks what my motivation is for buying tickets with none of the choices being anything resembling a normal answer. I closed the window on my desktop at that point. Fail. I'd rather there be no survey than a moronic one. 5 minutes of my life wasted. Not impressive. If you had either A) purchased so much as a single non-walkup ticket or B) were signed up to receive the "pick-the-sport(s) you wish to receive info/news about" Neu Lion generated emails, you would have received the survey via email. I guess you don't fall into either category.
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Post by joe on Apr 6, 2017 19:41:46 GMT -5
I went to the HC website and couldn't find this survey. I understand there is a direct link posted above but who would even see it? Nonetheless after 5 minutes of dicking around I find the survey and start taking it and one of the questions asks what my motivation is for buying tickets with none of the choices being anything resembling a normal answer. I closed the window on my desktop at that point. Fail. I'd rather there be no survey than a moronic one. 5 minutes of my life wasted. Not impressive. If you had either A) purchased so much as a single non-walkup ticket or B) were signed up to receive the "pick-the-sport(s) you wish to receive info/news about" Neu Lion generated emails, you would have received the survey via email. I guess you don't fall into either category. Wrong wrong and wrong. Went to 3 home games and two away games. Bought all tickets online. If I missed an email it's because the email sucked and didn't draw my attention, much like the stupid ass survey itself. Alternatively it might have gotten mixed in with the other two thousand alumni emails asking for donations, which I give annually. But even if I saw an email (asking me to sign up for more emails), I probably would have ignored it, like most people who already get enough of that on the day to day. Sorry no more Pollyanna crap. Get the freaking details right. In my profession people would die with this level of carelessness.
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Post by ncaam on Apr 6, 2017 19:46:21 GMT -5
Nails it....DR never would have sent anything out this dumb. Did NP see this before it went out?
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Post by A Clock Tower Purple on Apr 6, 2017 19:57:00 GMT -5
You're right. DR would have never sent this type of thing out, because that would have actually required doing something.
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Post by joe on Apr 6, 2017 20:09:59 GMT -5
Just doing something is not going to cut it. I'm not trying to be argumentative, but I'm tired of hearing the "at least someone is doing something" routine, especially about the facilities which was really a result of generous benefactor stepping up and getting the ball rolling. He was likely as pissed off as we are and felt he needed to take it on himself. And even with 90 million HC failed to address what some would argue are several of the more important facility issues on campus. You can't just "do things" and get your cookie for it. You have to do the right things and do them well. Stupid surveys don't simply fail to move the needle, they piss die fans like me off and move the needle in the wrong direction.
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Post by bringbackcaro on Apr 6, 2017 20:16:38 GMT -5
Just doing something is not going to cut it. I'm not trying to be argumentative, but I'm tired of hearing the "at least someone is doing something" routine, especially about the facilities which was really a result of generous benefactor stepping up and getting the ball rolling. He was likely as pissed off as we are and felt he needed to take it on himself. And even with 90 million HC failed to address what some would argue are several of the more important facility issues on campus. You can just "do things" and get your cookie for it. You have to do the right things and do them well. Stupid surveys don't simply fail to move the needle, they piss die fans like me off and move the needle in the wrong direction. Nails it. " Execution" is the key word that some love to just conveniently ignore.
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Post by joe on Apr 6, 2017 20:18:50 GMT -5
I was excited about a fan survey. Was expecting questions about how long I've been a fan, what I thought of the gym, concessions, parking, etc. instead it was a series of inane questions and another HC blown opportunity. Not a big one, a little one, but the little ones are adding up.
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Post by A Clock Tower Purple on Apr 6, 2017 20:26:52 GMT -5
I was excited about a fan survey. Was expecting questions about how long I've been a fan , what I thought of the gym, concessions, parking, etc. instead it was a series of inane questions and another HC blown opportunity. Not a big one, a little one, but the little ones are adding up. Uh - there were indeed questions on these.
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Post by joe on Apr 6, 2017 20:33:22 GMT -5
I was excited about a fan survey. Was expecting questions about how long I've been a fan , what I thought of the gym, concessions, parking, etc. instead it was a series of inane questions and another HC blown opportunity. Not a big one, a little one, but the little ones are adding up. Uh - there were indeed questions on these. Again, after the first page of idiotic questions I bailed. I applaud you persistence but I'd wager that many people, even if they had enough interest to even open the survey, would also have tuned out at the same point I did; and that's really my point here. Inititatives at HC with regard to sports are too often great in theory, but epic fails in practice. Who knows - maybe the final great decision at HC was having #17 play both ways.
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Post by WCHC Sports on Apr 7, 2017 9:09:29 GMT -5
Not often I agree with sarasota, but laziness here is the word. To say that I can't provide feedback on a program that I am still a fan of, despite living 150 miles away and didn't attend a game, is silly. Do not discount my opinion because I don't show up. This isn't like the Yankees weighing season ticket holders' opinions against mine as a common fan. This is a program that can't fill the Hart and charges what, $10 a ticket? I attended every home game for a 4+ year span. I went to most away games. Perhaps my viewpoint would be useful. Oh well, drop in the bucket anyway.
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Post by A Clock Tower Purple on Apr 7, 2017 9:21:07 GMT -5
This survey was about GAME DAY experiences. NOT what anyone thinks of the state of the programs. HC wanted opinions of those who went to the renovated Hart this past season.
If anyone who doesn't or can't attend games - for logistical or whatever reasons - wants to weigh in on the state of the programs, or moan about anything - call or email NP.
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Post by bringbackcaro on Apr 7, 2017 10:08:37 GMT -5
This survey was about GAME DAY experiences. NOT what anyone thinks of the state of the programs. HC wanted opinions of those who went to the renovated Hart this past season. If anyone who doesn't or can't attend games - for logistical or whatever reasons - wants to weigh in on the state of the programs, or moan about anything - call or email NP. Nice to have an agenda-free voice from the Field House here to defend the survey, but there was not one specific question about new renovations to the Hart Center included in the survey. Dismissing opinions about "gameday experience" because someone didn't go to a game this year is silly. Did you attend a game this year? If No: When is the last time you attended a game? Would you be interested in attending a game next year? What are the key factors that would influence you attending a game next year? What are the top 3 improvements to the gameday experience that you would recommend based on your last time attending a game? Again, a nice PR move and a very good idea to run a survey, but a complete failure in terms of execution.
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Post by ncaam on Apr 7, 2017 11:35:41 GMT -5
Outta da park, bbc
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Post by dadominate on Apr 7, 2017 11:48:55 GMT -5
How to get me to more games or some such? Better product on the floor. says the guy who boasted ad nauseum about how many games he attended during the cmb era, which was the least successful era in holy cross history. even bill raynor brought us to a pl championship game and left behind a fine roster of players (whearty, serravale, sankes, etc.) for rw to build upon. your consistent self-contradiction and hypocrisy are simply astounding.
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Post by Tom on Apr 7, 2017 12:02:18 GMT -5
I'm not sure if I'm missing something here about the upset. It didn't look like they were looking for opinions about the program in general. Here are some sample questions from the men's hoops survey. Mostly asking to rate from 1 to 10
How would you rate the parking? Did you buy anything at the concession stand? If so, what? How long was the wait in line? How hard was it to find the restrooms? How hard was it to find the ticket window or customer service desk? How hard was it to find your seat? How comfortable was the seat? What did you think of in-game promotions Can you name 3 different advertisers?
There were zero questions about the quality of the product on the floor. It seems to me that wasn't the purpose of the survey. People who didn't go to a game might have worthwhile thoughts on many things related to the program. However, I have to agree that if you didn't go to a game, your opinion of the new seats might not be that valid.
I didn't think it was a great survey. Not opportunity to elaborate that my opinion of parking was much different at the Marist game than it was at the BU game, etc. Personally, I'm way more interested in the product on the floor than the quality of hot dog at the stand, so I didn't care that much about the info they're looking for. Of course I'm also the guy that doesn't need a jumbotron.
One can argue that the positives of the survey are pretty minimal, but I really don't get the argument that it was bad
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Post by A Clock Tower Purple on Apr 7, 2017 12:19:23 GMT -5
Tom - exactly.
The purpose was clear. Some choose to ignore the purpose in order to blast the athletic admin yet again for their own personal reasons, as regardless of what the current brass does - it's wrong.
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Post by WCHC Sports on Apr 7, 2017 14:51:29 GMT -5
Tom - exactly. The purpose was clear. Some choose to ignore the purpose in order to blast the athletic admin yet again for their own personal reasons, as regardless of what the current brass does - it's wrong. I can speak for myself. I didn't think it was only for attendees, and only for the game day experience. If that was clearly stated, I could just be a moron, then I would have not clicked to chime in. They also shouldn't have "0" games attended last year as a selection and then ask questions about said non-attendance.
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Post by jkh67 on Apr 7, 2017 19:08:35 GMT -5
Why isn't there a FOOTBALL survey? Rather than asking us where's the FB survey, why don't bust a call or email to NP.
I've written to NP a few times over the last few years. Granted that my notes were critical, but I didn't get a response of any kind to any of them. I sent a letter some months back to NP, HC's President, and the Chairman of HC's Board of Trustees criticizing the retention of Gilmore after that demolition job against Fordham at Yankee Stadium. Not even the courtesy of a form letter response from any of them. My financial contributions to HC have dropped commensurately. Screw 'em.
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