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Post by hcgrad94 on Jan 16, 2019 14:27:23 GMT -5
I got it.
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Post by KY Crusader 75 on Jan 16, 2019 15:26:50 GMT -5
I received the email from Father B yesterday at 1101 AM
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Post by hchoops on Jan 16, 2019 16:54:03 GMT -5
I did not receive it
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Post by sader1970 on Jan 16, 2019 19:11:22 GMT -5
Yes.
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Post by rickii on Jan 16, 2019 19:30:00 GMT -5
Frankly, given the reported facts in these cases, I'm wondering why HC thought any email should be mass-mailed.
Seems to me, like BC, the notice on the HC web site was all that was necessary.
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Post by Pakachoag Phreek on Jan 16, 2019 19:55:15 GMT -5
Frankly, given the reported facts in these cases, I'm wondering why HC thought any email should be mass-mailed. Seems to me, like BC, the notice on the HC web site was all that was necessary. The different provinces have been rolling out the announcements, starting last week. E.g., Santa Clara www.scu.edu/news-and-events/feature-stories/stories/jesuits-west-province-announcement-from-the-president.htmlThe communiques make similar thematic points, which suggests the various institutions were given suggestions with respect to content. Compensation for damages in the former Oregon province drove the province into bankruptcy.
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Post by sader81 on Jan 17, 2019 7:01:02 GMT -5
I got it.
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Post by alum on Jan 17, 2019 8:00:40 GMT -5
Frankly, given the reported facts in these cases, I'm wondering why HC thought any email should be mass-mailed. Seems to me, like BC, the notice on the HC web site was all that was necessary. I received it as well. I don't agree that the College should not have mass emailed the community. It is a Jesuit, Catholic, institution of higher education that is supposed to teach bright young men and women to lead ethical lives. You do that by shining the light on problems so that those who were harmed might know that the College and the Jesuits care, are willing to help victims, and want to work to avoid the possibility that this could happen again.
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Post by sader1970 on Jan 17, 2019 8:51:08 GMT -5
Curious if those who received the note got this at the same time or going out in waves.
Also, who else associated with Holy Cross has NOT gotten this besides me?
I am trying to figure out what the parameters were.
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Post by hchoops on Jan 17, 2019 8:56:03 GMT -5
Curious if those who received the note got this at the same time or going out in waves. Also, who else associated with Holy Cross has NOT gotten this besides me? Me wonder if there was an age cut off ?
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Post by lou on Jan 17, 2019 9:01:22 GMT -5
Curious if those who received the note got this at the same time or going out in waves. Also, who else associated with Holy Cross has NOT gotten this besides me? Me wonder if there was an age cut off ? No
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Post by HCFC45 on Jan 17, 2019 9:17:50 GMT -5
Me wonder if there was an age cut off ? No Received it on 1/15 @ 11:01am
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Post by WCHC Sports on Jan 17, 2019 9:24:59 GMT -5
I got it from Holy Cross and then my high school (Regis) at almost the same time. To the comments above saying that this shouldn't have been blast e-mailed, my guess is that the Jesuit commanders mandated that all of their institutions be this forthright. Even the format and style of the emails was the same, so they likely were following a template.
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Post by Ray on Jan 17, 2019 9:43:59 GMT -5
Curious if those who received the note got this at the same time or going out in waves. Also, who else associated with Holy Cross has NOT gotten this besides me? I am trying to figure out what the parameters were. It's much more likely that, rather than either a mistake/judgment/technical issue on HC's side as the sender, any differences in time of delivery/whether it was delivered at all has more to do with the receiving email service. If they treated the email as bulk/spam and either flagged it as such or didn't deliver it at all, that would explain the different recipient experiences. From the HC side, they wrote the email and picked a distribution list for it, which was very likely some version of "all alumni". Then they posted it on holycross.edu, for all to see.
There's no upside for HC to restrict the communication, and the post to the web site IMO shows that they weren't trying to do that. They certainly knew that this story would get widely picked up by media, and the first principle in communications is to control the story/get their own message out far and wide.
As someone who sends commercial/widespread emails with some regularity, there's always some percentage that don't reach the recipient. I wouldn't read anything into that.
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Post by Pakachoag Phreek on Jan 17, 2019 9:50:09 GMT -5
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Post by Pakachoag Phreek on Jan 17, 2019 10:25:48 GMT -5
I agree with Ray's assessment. And there seem to be glitches in HC's email distribution lists, -- i.e.., I just received a class letter for a class that is not mine.
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Post by Chu Chu on Jan 17, 2019 12:13:17 GMT -5
Curious if those who received the note got this at the same time or going out in waves. Also, who else associated with Holy Cross has NOT gotten this besides me? I am trying to figure out what the parameters were. Could it just have been sent to President's Council?
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Post by sader1970 on Jan 17, 2019 12:13:18 GMT -5
FWIW, I have been in communications this morning with HC staff. Indeed, this was supposed to go out to all alumni. However, there are multiple cases where it was not received - and, no, not caught in someone's spam filter. Just yesterday, very early in the morning, I was contacted by a staffer requesting a phone conversation about Class websites. Since I run the 1970 website, they mistake me for an "expert" since we've probably had ours the longest. Whoever does the 1968 Class (admit it, if it is you! ) couldn't remember/figure out how to edit their site. The staffer in charge could also not remember. Long story, short, when I went into mine, I noticed that an icon that you are supposed to click on to edit was not on mine either. Here's the response I got a couple of hours ago: I will also tell you that HC staffers, on their own, changed one of the affinity group pages w/o consulting me (being the group's chair). I haven't bothered to bring this up yet as it sounds like they are putting out fires - mostly of their own making, apparently. Oh, one more tidbit about HC systems. I noticed perhaps 5 years ago that when I tried to download pictures from my iPhone to the Class website, that they often posted upside down or sideways. No, don't tell me to simply re-orient the picture on my computer where it's been downloaded first - it shows up perfectly there. So, I asked the staffer at the time (she no longer works at HC - who said "I am sure it's a quick fix or we can tell you how to do it after I speak with our systems folks."). Still waiting and never got an answer. Ahhh, the issues with a liberal arts college and not a technical school or university.
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Post by sader1970 on Jan 17, 2019 12:14:40 GMT -5
No, Chu, see my above post. And if it was going to PC only, the salutation should have been different.
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Post by alum on Jan 17, 2019 14:15:13 GMT -5
There is no conspiracy here and while I doubt the College's system is perfect, I think there is likely an explanation for whatever problem caused some not to receive this email. It is probably safe to assume that the "blame" is as likely to have been at the recipient end as at the College's end. The College did not pick and choose who would get this email. There are many reasons why you might not have received this email. See, for the sake of education, this from Outlook www.msoutlook.info/question/560and this from Gmail support.google.com/mail/troubleshooter/2696779?hl=enabout sending and receiving bulk emails. There are dozens of articles online on this topic. There could be mistakes at the College's end when lists are transferred, combined, copied, etc. You could have accidentally changed a setting at your end. You may receive emails regularly from the College from smaller email lists which are not blocked but not received this one because it came from a larger list. Some providers let you block emails based upon keywords. Many people seek to block spam about porn etc. Perhaps those filters worked well enough to keep you from receiving this particular email. I have had the experience of emailing a parent list to cancel a youth baseball practice because of rain and hearing that someone did not receive it because outside emails to a work email address are quarantined for several hours. You just never know.
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Post by Chu Chu on Jan 17, 2019 16:48:16 GMT -5
I noticed perhaps 5 years ago that when I tried to download pictures from my iPhone to the Class website, that they often posted upside down or sideways. No, don't tell me to simply re-orient the picture on my computer where it's been downloaded first - it shows up perfectly there. So, I asked the staffer at the time (she no longer works at HC - who said "I am sure it's a quick fix or we can tell you how to do it after I speak with our systems folks."). Still waiting and never got an answer. . You must have been holding your phone upside down or sideways when the picture was sent.
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Post by sader1970 on Jan 17, 2019 19:47:15 GMT -5
Here's the supposed technical reason why I and others have not gotten this communication:
As I PM'd 8485, perhaps my issue is that in my various roles with Holy Cross I receive so many emails from Holy Cross that the frequency gives my service provider the perception that Holy Cross is a spammer. But, this message apparently was intercepted before it even reached my personal spam filter.
I have not yet, but intend to check with my internet service provider to see what, if anything, they can/will do.
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Post by sader1970 on Jan 17, 2019 20:54:48 GMT -5
OK, I know you've all been breathlessly waiting for this next post . . . . . I spoke to Cox after, of course, the usual multiple transfers, until I got to the "tier 2 department" (the presumed techies as "tier 1" didn't have an answer). While I got a vague answer, the rep did take the "holycross.edu" name from me to explore it further but it did sound a bit like what Ray posted above: The rep let slip that they "have had server issues" which has caused delays that might take 48 hours to correct. That said, she also indicated that bulk emails can sometimes raise red flags. In the past, I've had similar issues when I sent out Class emails. By sending them to Classmates with their email addresses blind cc'd and sending the same note out in 2 or 3 waves, that seems to have obviated the problem while preserving the privacy of all the Classmates' email addresses (not everyone is a friend, hard to believe). I'm sure Cox's filters are much more sophisticated if HC is sending out 20 or 30 thousand emails and would catch my personal workaround. Will be interesting to see if Fr. B's note eventually reaches me.
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Post by Pakachoag Phreek on Jan 18, 2019 5:41:58 GMT -5
Gmail recently tossed an email from Starwood into the spam folder. The email from Starwood was alerting me that various personal information, including passport number, had been hacked. I was one of tens of millions on the distribution. I wrote to Google and said this is really not the type of email your algorithms should toss in the span folder.
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Post by Ray on Jan 18, 2019 7:59:59 GMT -5
It has less to do with your multiple roles with HC, and more with the volume of mail HC is sending out at the same time. For instance, an email to all class chairs is a pretty small population... a handful of you are probably Cox users. But an email to all alumni? That's several hundred or thousand emails hitting Cox from the same source (HC/iModules) at once, and spam filters on their end are more likely to react to that volume.
Basically, Cox is trying to prevent you from getting solicitations from Nigerian princes and the like, and occasionally the controls they use are going to trigger "false positives" and block email you actually want to see.
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